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GPS Renting – Knowledge Base

Owner Handbook

22
  • What Is Included in the Owner Benefit Package?
  • What Types of Inspections Does GPS Renting Perform and When?
  • Fair Housing Practices
  • Seattle Renter’s Handbook Requirement
  • Legislative Update: EHB 1217 – New Compliance Requirements for Landlords in Washington State
  • Everything Tax: What You Need to Know as a Property Owner
  • Rental Application Criteria
  • Resident Screening Process
  • Pet Policy
  • Move-In Inspection and Repair Process
  • Everything Maintenance (For Property Owners)
  • Everything Utilities (For Property Owners)
  • Monthly and Annual Rhythm of Business
  • Onboarding with Existing Residents
  • Unit Turn Process Overview
  • Understanding Normal Wear and Tear
  • Seven Guarantees
  • Owner Onboarding Meet-up Checklist
  • Getting Ready for Your New Resident
  • Getting Your Property Ready for Listing
  • Setting the Rental Price
  • Listing Photos for Your Rental Property

Resident Handbook

11
  • How Do I Update My Lease to Add or Remove a Tenant or Pet?
  • Can I Break My Lease If I’m Buying a Home?
  • What Happens If I Need to Break My Lease Early?
  • What Should I Know About Moving Out?
  • What Do I Need to Know About Renter’s Insurance?
  • What Is Resident Care Package (RCP)?
  • How Do I Use My AppFolio Resident Portal?
  • What Utilities Am I Responsible For and How Do I Set Them Up?
  • How Do I Request Maintenance and Handle Common Home Issues?
  • What Should I Expect Before, During, and After Move-In?
  • How Do I Get in Touch With GPS Renting?
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  • Understanding Normal Wear and Tear

Understanding Normal Wear and Tear

1 min read

At GPS Renting, we follow Washington State law (RCW 59.18.280) when it comes to move-out inspections and security deposit deductions. Not all changes to a home during a tenancy count as “damage”—some are simply the result of time and normal use.

Normal wear and tear refers to the expected decline in a property’s condition from regular, everyday use. These items cannot lawfully be charged to a resident’s security deposit. Our goal is to distinguish between what’s considered normal and what falls outside of that category so owners can make informed decisions—and so residents are treated fairly and legally.

1. What Counts as Normal Wear and Tear? #

These items are typical of natural aging and use of a home:

  • Fading, peeling, or cracked paint
  • Slightly torn or faded wallpaper
  • Small chips in plaster
  • Nail holes, pinholes, or cracks in walls
  • Wall marks caused by the absence of a doorstop
  • Doors sticking due to humidity
  • Cracked window panes caused by foundation shifting or settling
  • Floors that need a new coat of varnish
  • Carpet worn thin or faded from use
  • Loose grout or tiles in bathrooms
  • Worn enamel in older bathtubs, sinks, or toilets
  • Rusty or aging shower rods
  • Partially clogged drains due to aging pipes
  • Dirty or faded lamps or window coverings
  • Broken window blind strings or failed automatic blinds
  • Functional items like locks, outlets, or appliances that stop working without abuse
  • Loose toilet paper holders, towel bars, or toilet seats
  • Garage door spring failure
  • Gutter, roof, or siding wear from weather
  • Moss in lawns or small dead grass patches outside of the resident’s control
  • Moss buildup on walkways or decks
  • Fading or weathering of fences and gates
  • Dirty exterior windows (unless resident is responsible per lease)

Note: For aesthetic consistency, we often repaint full walls even when wear is limited to small areas.

2. What We Consider Resident-Caused Damage #

These are examples of conditions that go beyond normal use and may result in charges to the resident’s security deposit:

  • Burned-out standard lightbulbs
  • Large holes or gashes in walls
  • Drawings, markings, or wallpaper added without approval
  • Seriously damaged wallpaper
  • Deep gouges or chips in wood flooring
  • Doors detached from hinges
  • Broken or missing windows
  • Removed or damaged light fixtures
  • Ceiling holes from removed installations
  • Burn marks or stains in carpets
  • Cracked or missing bathroom tiles
  • Damaged sinks or tubs (e.g., chipped enamel)
  • Toilets damaged or clogged due to misuse
  • Missing or bent shower rods
  • Damaged, stained, or missing lampshades or window coverings
  • Items missing from the original move-in inspection record
Final Notes

By clearly separating natural wear from avoidable damage, we aim to ensure fairness and legal compliance for both owners and residents. Our team uses a standardized inspection template to help document and assess these distinctions at move-in and move-out.

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Table of Contents
  • 1. What Counts as Normal Wear and Tear?
  • 2. What We Consider Resident-Caused Damage

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